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Care Opinion

Cataract surgery

Posted By Margi3

"Cataract surgery"

About: University Hospital Ayr / Ophthalmology

(as a service user),

I had cataract surgery on my left eye. Not a great experience. It was made better by the nurses who were very attentive to the patients. Lots of waiting but that’s just how it needs to be. I cant think of anything that could be improved. Thanks to Dawn who answered my questions before I even knew what to ask. It helped that I was prepared for what I would feel in surgery and after. Thanks again 

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 4 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran

Submitted on 09/12/2019 at 15:45
Published on Care Opinion at 15:45

I am sorry to read that your expereince was not what you expected. I was pleased to see your feedback in relation to the nursing care you received. Your feedback is important to us and I would like the opportunity to look into your treatment to determine what we could have done to have improved your experience. I would be grateful if you could get in touch by telephone or email: 01292 617123 or karen.andrews@aapct.scot.nhs.uk providing your name and date of birth.

kind regards

Karen Andrews, General Manager, Surgical Specialties.

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