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"Feedback of my care"

About: University Hospital Hairmyres / Respiratory Medicine (Ward 12)

(as a volunteer/advocate),

Ward 12

Everyone is out to ensure that my care is good

It would help if there was another hand rail in the shower that was closer to the shower

Nancy the hostesses is Very good she will always try to get you something you like

My room is always clean and smells nice the cleaner is very thorough

I have needed extra blankets and I have been given them

The doctors have been excellent at explaining my care to myself and my family

The nurses are so kind

A and e staff were very good

Ambulance staff were excellent

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Responses

Response from William McCutcheon, Head of Business Support, Property Support Services Division, Law House, NHS Lanarkshire 4 years ago
William McCutcheon
Head of Business Support, Property Support Services Division, Law House,
NHS Lanarkshire
Submitted on 10/12/2019 at 09:02
Published on Care Opinion at 09:02


picture of William McCutcheon

Dear Uhh 162

Thank you for your comments about the hostess and domestic staff. Our teams work hard to deliver a high standard of service.

I will pass your comments on to the team.

Regards

William

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