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"All 3 ladies were lovely and made me feel totally calm"

About: Pilgrim Hospital / Gynaecology

(as a service user),

I had an appointment for a hysteroscopy yesterday. The night before my appointment I stupidly googled about it. Where there was alot of horror stories from women that had had one, saying how painful it was. So by the time I had got to Boston hospital my anxiety levels were through the roof, I was petrified of what was going to happen to me. But, when I got called through by the lovely Steph, she explained to me what would be happening and reassured me that nobody had ever left in tears, and if I was to feel any unbearable pain then she would stop immediately. I was already calmer just after having that chat with her. She took me into the room were I would be having it done and introduced me to the 2 lovely nurses that would be helping her, Rachel and Janet. All 3 ladies were lovely, reassuring and made me feel totally calm. They explained that when the camera was inserted into my womb that I would feel period like cramps but nothing worse. And they were correct, that is the only discomfort I felt. I even watched on the screen what they were looking at in my womb which was quite fascinating! I had a biopsy taken, then a marina coil fitted and that was it, over. All in all it took about 10 minutes. After I had got dressed, I had a little chat with Steph about what she had done and the next steps and then I was free to leave. And to be honest I felt abit of a wolly for spending so long being so scared of going! It really wasn't that bad and certainly wasn't as painful as I had expected after reading the things that were on the internet.  

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Responses

Response from Debbie Richards, Gynaecology Outpatients Sister, Trust wide, United Lincolnshire Hospitals NHS Trust 4 years ago
Debbie Richards
Gynaecology Outpatients Sister, Trust wide,
United Lincolnshire Hospitals NHS Trust
Submitted on 30/12/2019 at 16:15
Published on Care Opinion at 16:15


Dear Miss Cooke,

Thank you for taking the time to leave your feedback, following your recent attendance at the Hysteroscopy clinic, within the Gynaecology Outpatient Department at Pilgrim Hospital, Boston.

Sister Stephanie Palmer and the nursing team will be delighted with your comments and I will ensure that they are shared with them all directly.

We always welcome patient feedback so that we can aim to ensure that our patients are experiencing a compassionate and patient centred quality standard of care that our whole team strive to deliver, so positive comments like this are very rewarding for the team and are very much appreciated.

We wish you well for the future and thank you again for taking the time to leave your feedback

kind regards

Debbie Richards

Trust Wide Gynaecology Outpatients Sister

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