"dont judge a book by the cover."

i went to the appointment as being referred by my doctor told the surgeon my problem. which was a pin from a previous facial operation had pierced through the upper part of my mouth as i could feel it and it kept swelling up.the surgeon started to feel around my mouth at first he could not feel it and said to me was it just sore ?.Eventually he felt the pin and sent me for an xray he then told me the procedure of the operation and the time scale for the operation which was 6 to 8 weeks the date was the 11th febuary 2019 todays date is 5th december ive left numerous messages and rang the hospital on several occasions no answer back and the numbers im given for the maxio facial no one ever answers .It took a lot for me to go to this appointment as from the oringinal accident i had le forte 3 facial injury and had lost most of my top teeth and felt embarassed about the situation ive worked all my life. I got the feeling from the surgeon that because id lost my teeth there was another reason in his mind . ?