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Care Opinion

Willing to answer all my questions

Posted By Ben Doon

"Willing to answer all my questions"

About: Aberdeen Royal Infirmary / Gastroenterology (Stomach and Gut)

(as the patient),

Colonoscopy after a bowel screening.

Staff were all faultless, professional, friendly, concerned and willing to answer all my questions.

All staff were also very careful to preserve my dignity in what could be a potentially undignified exercise, thanks

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Responses

Response from Maxine Callow, Deputy Service Manager, Medicine 4 (Medicine and Unscheduled Care Division), NHS Grampian 4 years ago
Maxine Callow
Deputy Service Manager, Medicine 4 (Medicine and Unscheduled Care Division),
NHS Grampian

Submitted on 05/12/2019 at 13:15
Published on Care Opinion at 13:15

Dear Ben Doon,

Thank you for taking the time to leave your comments on your recent experience, the team will be delighted to hear your feedback.

Kind Regards

Maxine Callow

Deputy Service Manager Medicine 4

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Ben Doon (the patient)

Thanks for your response, Maxine. I'm not sure if I identified the correct department in the careopinion website, but it was the Endoscopy Unit I visited in the orange zone of ARI.

Regards

Ben Doon

(Not my real name;-)

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