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"The care they provided was second to none!"

About: University Hospital Hairmyres / Oesophageal Lab

(as the patient),

I came to Hairmyres to see Michelle for studies at the oesophageal lab. 

the care she and her colleague Gordon provided was second to none!

truly amazing people 

they deserve a pay rise or a bonus   

only one issue i found the lights too bright and strange they hurt my eyes 

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Responses

Response from Michele Smith, Chief Clinical Physiologist, Oesophageal Lab, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Michele Smith
Chief Clinical Physiologist, Oesophageal Lab, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 09/12/2019 at 13:12
Published on Care Opinion on 10/12/2019 at 09:19


picture of Michele Smith

Dear Myway,

Thank you for your lovely comments about myself and Gordon and I will pass on to my Manager that you feel a pay rise is in order.

Oesophageal testing is not the most pleasant of tests and We do try and make it as easy and straightforward as possible.

I do apologise if you found the lighting a bit harsh, I think we are just used to the fluorescent lights in the lab, but could always see if we could dull it down somehow.

Thank you for taking the time to write your comments they are always appreciated and I hope your testing has been helpful with your treatment.

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