"Poor - no appointments"

I very rarely go to the doctors and I must say I found the service terrible. I was told yesterday to call the next day at 8am to get an appointment within the next 2-5 days, you would think that would be achievable! Today I phoned the surgery from 8am and it was engaged until 8.19am using call back service on my mobile. Then I was placed on hold for a further 5 minutes. Finally spoke to a receptionist who was pleasant but told me that no appointment across all 3 sites in the next 5 days was available. How do I see a doctor ? Told again to call back in 5 days. Are people taking themselves of to A&E to see someone? I have a doctor calling me this morning to discuss my mental problem but I’m not sure how helpful that will be when I need a physical examination! Since I last went to the surgery pre- takeover it has really gone downhill.