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Excellent treatment

Story from nhs.uk

"Excellent treatment "

About: Russells Hall Hospital

Today I attended the gynaecology dept at Russell. From the time I arrived the staff was so helpful. I cannot thank the specialist and nurses enough for their kindness towards me during my consultation and the procedure I had done. They completely put me at ease and we’re so thoughtful throughout. You should be proud if the staff if this department, the NHS at its very best. Again many thanks .

Mrs Christine Grasso

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital

Submitted on 05/12/2019 at 09:13
Published on nhs.uk at 09:38

Thank you so much for your kind words Mrs Grasso.

It is wonderful to hear such lovely feedback about your experience in the Gynaecology Department. We understand how daunting it can be and are so glad to hear that staff put you at ease and made your experience a little more bearable.

We have shared your comments with the team who will be thrilled to learn of them.

Thank you once again and all the best.

Patient Experience Team

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