"Fantastic Staff- A True Credit To The NHS"

A week in a single room in the Murray Faulkner Ward actually trying to have the seizures which leave a hideous "hangover" for several days afterwards could have been a nightmare of boredom and depression!

I cannot thank the team enough for the excellent service which they give; without exception kind, compassionate, understanding and extremely positive with the whole seeming well organised and managed. At many times staying on the ward was more similar to staying in a hotel than in a hospital and on those grounds I can only complain that the mattress was a little soft!

Staff working long shifts do not seem to let it affect them, frequent checks on wellbeing inspire confidence that no seizure would be missed.

I am under no false illusion that the many of patients on the ward probably needed much more "intensive" care and attention than me but they also seemed, from as far as I could see, to be getting it. Frequent ward rounds by doctors and nursing staff each clearly explaining what had to be said made me feel well informed and that everyone was fully aware of patient needs.

It would be easy to focus just on nursing and medical staff but it obviously takes more than just them to maintain a well managed ward. Cleaning and general "housekeeping" staff seem to have the same mentality; always polite and almost offended when I tried to help.

All in all, what could have been a hidious experience was almost enjoyable and I have every confidence that this is the "norm" on the ward.

Please make sure that everyone in the team receives full credit and commendation for their efforts you are an exceptional credit to the NHS.

Thankyou

Chris G