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Nurses and Doctors were excellent

Posted By Celeca

"Nurses and Doctors were excellent"

About: University Hospital Ayr / Endoscopy

(as the patient),

The nurses and doctors were excellent... Helped me relax.... Answered any questions....appointment recently... Many thanks to all... Merry Xmas.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 4 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 12/12/2019 at 15:17
Published on Care Opinion at 15:17

picture of Eunice Goodwin

Dear Celeca,

I have been asked to post this on behalf of Paula Binnie, our Senior Charge Nurse for Endoscopy at Ayr Hospital

"Thank you for your comments following your recent visit to our department. We welcome feedback and we will strive to ensure our patients are well informed and have a positive experience while in our care".

Best wishes,

Paula"

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