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Care Opinion

Fabulous professional and caring staff

Story from nhs.uk

"Fabulous professional and caring staff"

About: Blackpool Victoria Hospital

Attended for endoscopy, a procedure I was dreading. The staff in the unit are so caring & supportive to patients: a credit to the NHS. The Consultant and Nurses were person centred and incredibly skilled professionals. They did their best to make me comfortable and I would encourage anyone needing this procedure to put their trust in this amazing team. Thank You for the excellent care provided.

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Responses

Response from Eleanor Walsh, Head of Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust 4 years ago
Eleanor Walsh
Head of Patient Experience,
Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 16/12/2019 at 10:27
Published on Care Opinion at 10:27

picture of Eleanor Walsh

Thank you for leaving this feedback. An endoscopy procedure can be an uncomfortable experience, and I am pleased our staff were able to put you at ease and support you through this test. I hope your positive words encourage other patients to be less fearful of this procedure in the future.

I will of course pass your kind comment onto the gastroenterology staff, who I know will be delighted to hear what a difference they made to you.

Many thanks

Eleanor

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