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"Amazing service by all staff!"

About: Royal Berkshire Hospital

We attended the Gastroenterology outpatient clinic yesterday and found all the staff helpful and informative. Nothing was too much trouble. After a very thorough review by the Consultant I was advised I needed a procedure and the waiting list clerks would be waiting for me. I walked round the corner and that was correct, I was greeted and offered an appointment the next day!

When attending the Endoscopy Department, I found it very friendly and clean. The pre op nurse was very calming for my nerves. I was in and out very quickly. Excellent service delivered by dedicated and proud staff.

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Responses

Response from Royal Berkshire Hospital 4 years ago
Royal Berkshire Hospital
Submitted on 02/12/2019 at 15:43
Published on nhs.uk at 15:48


Thank you so much for taking the time to provide such lovely feedback. It is always good to hear when, as a multi-disciplinary team, we are able to meet the expectations of our patients. Matron will ensure the teams involved have access to your kind words.

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