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"Severe pain"

About: Norfolk & Norwich University Hospital / General medicine

(as the patient),

I saw a Dr at Adelaide St pain management clinic ..(Norwich)

I was offered talking therapeutic therapy to help with my severe pain ..

I really was shocked , as I had been told  at the Norfolk and Norwich hospital by two consultants that the pain clinic was the way forward for nerve blocks etc 

( I am not saying that's the answer , but I had a witness and this option was discussed twice ..) I was feeling relieved to be seeing someone who could help with pain 

Cause at this stage unknown , if cause can't be found I accept that but please give me access to a Dr who understands I am person with pain .. ( patient ) label was given and I was spoken to in a way which left me stressed ..and undermined and I feel misunderstood 

( these are my feelings as practitioners are all different with attitudes etc ) 

But CBT to help my pain , no , I made that clear that won't assist me ..

I have a fantastic GP who I can talk to and have access to support 

The whole experience was not a physical intervention to assist me 

I was told I related pain to past painful experiences, yes both of those experiences needed surgery .. I couldn't get anywhere with this said Dr 

I remain in excruciating pain .. talking is not the answer ..

Intervention in a physical way I know is ...

What next .. I don't know , I have waited so long for some pain assistance ..

There are many drugs out there .. but a very difficult practitioner who didn't help or support me .... ( my feelings ) 

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Responses

Response from Sarah Higson, Patient Experience Lead, Norfolk and Norwich University Hospitals 4 years ago
Sarah Higson
Patient Experience Lead,
Norfolk and Norwich University Hospitals
Submitted on 13/12/2019 at 09:33
Published on Care Opinion at 13:05



Good morning

I am sorry that you have had this experience; it would be really helpful to know who you are so we can look into this with the team, with you. If you are able to contact us via PALS on 01603 289036 or via email pals@nnuh.nhs.uk we would really like to help try and resolve this.

In the meantime I will share the link to your post with the pain team.

Kindest regards

Sarah Higson, Lead for Patient Engagement & Experience

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