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Day surgery unit

Story from nhs.uk

"Day surgery unit"

About: Basildon University Hospital

I arrived at 1pm.met by nurse and taken to small ward.1st hour spent with nurse,anethetist and surgeon.they explained exactly what would happen.from feeling apprehensive at first they put my mind at rest.had kidney stones out about 2.15 and back at 4.15...spent an hour in bed having one to one nursing for various monitoring.then up and had tea and toast brought to me.got dressed and they phoned to arrange my lift home and left at 7pm......6 hours where the staff were fully professional to my health and although extremely busy courteous and patient at all a times..the NHS really is truly amazing.thanks to all.

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Responses

Response from Basildon University Hospital 4 years ago
Basildon University Hospital

Submitted on 15/01/2020 at 09:48
Published on nhs.uk at 11:05

Dear Mr Webb

Many thanks for taking the time and trouble to provide your feedback following your surgery at Basildon Hospital. We are delighted that you had such a positive experience which is always how we want any patient using the service to feel. Your feedback has been passed to the senior team to share with staff in the Day Unit.

May we take this opportunity to wish you all the very best for your future good health.

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