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GP of the year award

Posted By capellakg58

"GP of the year award"

About: General practices in Lothian Queen Margaret Hospital / Respiratory Medicine Royal Victoria Hospital (Edinburgh) St John's Hospital / Respiratory Medicine Western General Hospital / Respiratory Medicine

(as the patient),

I'd like to thank Dr. Service (South Queensferry Health Centre) for the outstanding care I've received for adult onset Eosinophilic Asthma.  In 2008 I went from being a lifelong active & fit person - I work with horses & dogs - to being in HDU & IDU within six months.  I spent approx eight to twelve weeks in hospital per year for the following decade.  I have fought to find any treatment that could bring back some semblence of the life I had.  I have taken every treatment available - including being one of the first Xolair studies in Scotland.  I am still fighting for BT (Bronchial Thermoplasty) - but that's a decade long story.  The care, consideration, understanding & "real life awareness" I've received from Dr. Service at *every appointment" - has been outstanding.  Not only does he approach each appointment with welcoming light humour, he remembers the last time you saw him & how you were in both mental & physical well being. 

If there was an award for GP of the year he should win - purely for putting up with me! 

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Responses

Response from Chris McKenna, Medical Director, NHS Fife Board, NHS Fife 4 years ago
Chris McKenna
Medical Director, NHS Fife Board,
NHS Fife

Submitted on 09/12/2019 at 09:21
Published on Care Opinion at 09:21

Dear capellakg58

Thank you for this fantastic feedback.

I will ensure that this is passed onto the team in NHS Lothian so that Dr Service sees you comments.

Regards

Dr Chris McKenna

Medical Director NHS Fife

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Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 10/12/2019 at 08:39
Published on Care Opinion at 08:39

Dear capellakg58

Thank you so much for sharing this lovely feedback with us.

It sounds as though the last few years have been a really difficult time for you but l was so pleased to read how Dr Service has cared for you both physically and mentally during this time.

I have shared your lovely feedback with him and the practice team at South Queensferry and I am sure that they will be delighted to read your kind words.

With best wishes

Jeannette

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