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"Exceptional experience"

About: The James Cook University Hospital

I attended Accident and Emergency and Ambulatory Emergency Care recently, what wonderful care and treatment I received. It was so good I was wondering if I would receive a bill at the end as I had mistakenly been treated as a private client but it would seem this fabulous service was indeed part of the NHS. In my opinion this is the NHS at its best. Thank you and keep up the great work :0)

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Responses

Response from The James Cook University Hospital 3 years ago
The James Cook University Hospital
Submitted on 19/06/2020 at 15:23
Published on nhs.uk at 16:45


Good afternoon

Thank you for your post on the NHS Choices Website for the South Tees Hospitals NHS Foundation Trust though I am very sorry for the delay in responding.

Please be assured that your kind comments about the A&E Department and the Ambulatory Care Centre at The James Cook University Hospital will be shared with the members of staff involved who I am sure will be delighted to receive them.

Thank you again for taking the time to make contact with us in order to pass on your positive experience.

Kind regards

Patient Advice and Liaison Service (PALS)

Corporate Services

2nd Floor

Murray Building

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 854807

Email: stees.pals@nhs.net

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