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"great service"

About: East Surrey Hospital

I arrived on Saturday evening about 8p.m. by ambulance. Within 15 mins. I was seen by a doctor who set in motion a nurse to treat my burns ,overseen by a specialist, a nurse who took an E.C.G and a blood test, another nurse to take an X ray( as I had had a fall and injured my back). The burn injury was dealt with in an efficient and caring manner, the back injury was similarly dealt with relevant and caring treatment. All in all the service given was of an excellent standard and I would like to take this opportunity to thank all the team of hospital workers for their exceptional service. Would you pass on my thanks to all concerned. Thank you.

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Responses

Response from Paula Tucker, Deputy Chief Nurse, Trust, Surrey and Sussex Healthcare NHS Trust 4 years ago
Paula Tucker
Deputy Chief Nurse, Trust,
Surrey and Sussex Healthcare NHS Trust
Submitted on 28/11/2019 at 11:19
Published on Care Opinion at 11:19


Thank you so much for your feedback; ED is a very busy area of the hospital and I am glad you received efficient care with care and compassion. I will of course share this with the team in ED.

Wishing you a speedy recovery.

kind regards

Nicola Shopland

Divisional Chief Nurse Medicine

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