This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Skilful and efficient"

About: University Hospital Monklands / Ear, Nose & Throat (Ward 9) University Hospital Wishaw / Emergency Department

(as a service user),

Sent from Wishaw Hospital A&E to Monklands Hosp ENT, Ward 9. Side of face and neck had rapidly swollen overnight. Excellent treatment at Wishaw. At Monklands Dr Anna examined me and had a dentist give her confirmation of her diagnosis. Parotid salivary duct blockage.

The treatment she prescribed, with antibiotics as well, worked. I was given an appointment on Wednesday when I saw Dr Anna again and an ENT registrar, Dr Giovanni. Some more extensive examinations and reassurances that there was nothing more serious. 

Letter arrived recently for an appointment for check-up.

Thanks to the very considerate nursing staff at Wishaw and Monklands and to the skilful and efficient doctors at Wishaw A&E and Monklands ENT.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 4 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 25/11/2019 at 16:42
Published on Care Opinion at 16:42


Dear Skippythehorse

Thank you very much for getting in touch and for your comments in relation to the treatment you received whilst having to attend the Emergency Department here at University Hospital Wishaw. I am pleased that your transfer to the ENT team was beneficial for you and delighted that you have been happy with your treatment and you are on the road to recovery.

Thank you once again and Best Wishes

Faith

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k