"Leaving Ralph's Ride"

After being with this surgery for many a year I have decided to quit and register with the Crown Wood practise. I think the staff at Ralph's Ride have 'lost the plot!' The tipping point came when I tried to access their electronic booking system which asks for the surgery identification number only to be told by the receptionist that this information is not given out. When she tried to connect me she was unable. Then she told me that the practise manager would get back to me - he didn't. I left it for two weeks. Then I quit. Crown Wood practise gives me an appointment in a couple of days.