"Below standard"

Posted via nhs.uk 4 years ago

Visited yesterday, had a temperature of 38. Dismissive attitude. Had to go to my own GP the following day for antibiotics. Waste of time.

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Eleanor Walsh

Head of Patient Experience,

Blackpool Teaching Hospitals NHS Foundation Trust

Submitted on 02/01/2020 at 07:18

Published on Care Opinion at 07:18

Thank you for this feedback. I’m sorry you felt you were treated in a dismissive way by our staff when you needed medical attention.
It would be helpful if you could tell me the area you were treated in so I can look into this for you. Please can you contact the team on 01253 955588 / bfwh.patientrelations@nhs.net and give us some further information.
Kind regards
Eleanor

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Below standard

"Below standard"

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