This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disgusting practice"

About: Darent Valley Hospital

I have had the worst care possible from the colorectal surgery team. Passed from one doctor to another for almost a year, never seeing the same person twice. They have lied about me on my notes (saying I'm perfectly fine when quite obviously not) and I have been left chasing up all of my own appointments and tests. I waited over two months for emergency surgery to only receive it because I was taken into A&E.

One doctor even had the cheek to say I'm probably just hungry which is why I'm getting abdominal pains so I'm probably just confused, I'm so incredibly insulted and angry!

I'll absolutely be transferring my care elsewhere, although care in this case is pushing it a bit.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darent Valley Hospital 4 years ago
Darent Valley Hospital
Submitted on 18/11/2019 at 09:54
Published on nhs.uk at 10:41


We were sorry to read of how unhappy you were about your visit to Darent Valley Hospital.

If you wish for us to look into your comments please contact our Patient Advice and Liaison Service (PALS) on 01322 428382 or email dgn-tr.pals@nhs.net.

The Communications Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k