"Going to get blood taken"

I arrived at Coabridge Health Centre  Phlebotomy clinic picked the next no. didnt even have the chance to sit down and Kim shouted my number.  She showed me the room to go into asked if I was okay and took the bloods required.  She put u at ease, asked if i had preference ie what arm to  use.   Kim just made u feel so special asking if there was anything else she could do for me,  offering to help me up from the chair,  I have 2 walking sticks,  opened the door to help me get out.

The only thing I felt was wrong with the visit was the fact there was no available water dispenser.   After the walk from the bus stop I could have been doing with a drink of water,