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"My Relaxation Place"

About: Northwick Park Hospital / General Medicine St Lukes Hospice

(as a service user),

I was diagnosed with Stage 4 Teminal cancer in May 2019. I was treated at Northwick Park. I had it all over. The doctor told me about the hospice. Had massage and physio. The Day Centre is lovely. Staff are lovely, people are very friendly. I find it very therapeutic. I find it very helpful to meet people and talk. It's a really good place and the food is excellent. I can't think of anything I would change.

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 4 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust
Submitted on 18/11/2019 at 13:09
Published on Care Opinion at 13:09


Dear Jbloggs123,

Thank you for your kind words and sharing your exeprience. I am so glad to hear that you are having such a positive experience and that there is nothing you would change.

Wishing you all the best.

Kind regards

Anjali Patel

Patient Experience Manager

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Response from Clinical Quality Improvement Manager, St Lukes Hospice (Harrow & Brent) 4 years ago
Submitted on 06/03/2020 at 15:59
Published on Care Opinion at 16:07


Apologies for the delay in responding to your comment. It is lovely to hear that you have found it helpful accessing services at the Wellbeing (day) centre at St Luke's hospice. As you mention we aim to offer a range of services that people can access so they can receive the care and support that best meets their needs and give them the most fulfilment. We are very happy to read that you draw support from meeting and talking with other people at the Wellbeing centre. We aim to provide a relaxed environment in which people can socialise, be relaxed and find the help they require.

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