This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

my daughter (with a learning disability)'s treatment

Posted By Naga

"my daughter (with a learning disability)'s treatment"

About: Stoke Mandeville Hospital / Neurology Stoke Mandeville Hospital / Oral surgery Stoke Mandeville Hospital / Trauma and orthopaedics

(as a service user),

My daughter who has Down Syndrome is 17. Over the past year I have had occasion to use many departments in Stoke Mandeville with her, including neurology, orthopaedics and oral surgery. I had asked for a referral to Stoke as I was shocked at some of the treatment she received at another hospital. The consultant we saw there wouldn't acknowledge her presence and was extremely rude.

The experience we had across the board at Stoke Mandeville couldn't have been more different. Every member of staff has treated her with respect. They have all taken the time to ensure she knows whats happening and have explained tests and results in a way that she can understand. I cannot praise the staff of Stoke Mandeville enough.

Thank you.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Buckinghamshire Healthcare NHS Trust 4 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 29/11/2019 at 16:21
Published on Care Opinion at 16:21

Dear Sir/Madam

Thank you for taking the time to share your very positive experience at Stoke Mandeville Hospital. We are delighted to hear that you are so happy with the care you received from our dedicated staff at what may have been a difficult and sensitive time for you.

Please be assured your lovely words of praise will be passed on for attention.

Once again many thanks for your kind feedback; comments such as yours are always gratefully received.

Anthony Banton

bht.pals@nhs.net

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k