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Assured and fully informed

Posted By Jimi68

"Assured and fully informed"

About: Woodend Hospital / Pre-operative Assessment Clinic

(as the patient),

From initial arrival at reception at Pre-assessment, Aberdeen Royal Infirmary until the time I left I felt safe, comfortable with surroundings, assured and fully informed by very professional and friendly staff.  

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Responses

Response from Eleanor Gray, Senior Charge Nurse, Discharge Lounge, NHS Grampian 4 years ago
Eleanor Gray
Senior Charge Nurse, Discharge Lounge,
NHS Grampian

Submitted on 21/11/2019 at 10:06
Published on Care Opinion at 10:06

picture of Eleanor Gray

Dear "Jimi68"

Thank you for taking the time to provide us with positive feedback. I am pleased to hear that your appointment left you feeling "safe" and "fully informed." I will pass you comments to the pre-operative assessment team who I know will gratefully receive them.

I would like to wish you well with your upcoming surgery and recovery period.

Kind Regards,

SCN Eleanor Gray.

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