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"Restaurant poor"

About: Royal United Hospital

Visited relative Saturday and the que to get a hot meal was almost back to the main entrance. About 35-40 in the que. The two staff working extremely hard were clearly short staffed. Bins were overflowing and no cutlery. Food was limited when we finally got served. Nurses and doctors were not able to stay in the que as had to return to their work. My advice is take food with you if you can.

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Responses

Response from Royal United Hospital 4 years ago
Royal United Hospital
Submitted on 02/12/2019 at 10:38
Published on nhs.uk at 10:39


I am very sorry to read of your recent experience at the RUH. We welcome your comments as they help us to identify problems and improve the quality of our service and care. I will pass your comments on to the Catering Manager for their consideration.

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