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"Everything was explained to me"

About: Bassetlaw Hospital / Accident and emergency

(as the patient),

A month ago my experience of NHS Bassetlaw, Worksop fell short.

I think this site alerted the staff to the problems I incurred. 

The next day an A&E sister contacted me directly, listening attentively to me, and noting the things to follow up. They stayed in close contact with me. 

The following day I attended A& E . I was reassured and given a thorough medical by the sister and a consultant. The care and medical expertise were second to none. I was shown my X-rays and everything was explained to me. 

They were committed health professionals showing great care and guidance and they were dedicated to rectify what had gone before..

I want to express my kind thanks and appreciation to all the staff that dealt with me, demonstrating a total commitment in dealing with my ankle injury.

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Responses

Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 4 years ago
Gill Pickersgill
Communications & Engagement Officer,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Submitted on 19/11/2019 at 16:28
Published on Care Opinion at 16:28


Thank you so much for your feedback following your experience at Bassetlaw Hospital. I am so pleased that the original problem you had was addressed and you felt reassured. It's lovely to read that the care you received was "second to none" and I will ensure your feedback is shared with the team.

Thank you so much for sharing with us your experience, I know the team will be delighted to read how happy you were with the care and treatment received.

Best wishes

Gill

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