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"Bury Integrated MSK Service, I felt special"

About: Fairfield General Hospital

I went to the Bury Integrated MSK Service department. Whole system was brilliant. I didn't have to wait long for my referral letter, nor when I arrived. Despite problems with traffic & parking, they made me feel comfortable & at ease. Treatment ~ they made me feel that they cared about me & my problem & nothing was too much trouble. I wasn't rushed. They listened to what I had to say. Everything was explained in a manner I could understand. I felt I was special to them. Thank you so much.

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Responses

Response from Fairfield General Hospital 4 years ago
Fairfield General Hospital
Submitted on 07/11/2019 at 13:38
Published on nhs.uk on 14/11/2019 at 14:19


Dear Joanne.

Thank you for your response. The staff at Bury Integrated MSK works hard to provide patients with high quality care and we are thrilled we have achieved this for you.

Kind regards

The Patient Experience Team

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