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"Lack of care package to relative and the stress as a result."

About: Southampton Central / College Keep

(as a carer),

I was a young person running on the streets and had to call police as my brother had become violent at home.  No one helped. Went for many years but no help. Later with great difficulty got him diagnosed with schizophrenia but still no proper help. Even now my brother is not given proper care package as I could not go to work due due to conditions at home and looking after disabled parents. My husband had to sacrifice so many hours of work to look after my brother who is stable under his care. We are suffering and are forced to look after him without any incentives. For many years had not even one day of holiday.. my brother lives with parents in their own home where he is the most safest and happy but due to the ongoing support of my husband who is his carer too.

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Responses

Response from Nikki Wilson, Complaints and Patient Experience Administrator, Southern Health NHS Foundation Trust 4 years ago
Nikki Wilson
Complaints and Patient Experience Administrator,
Southern Health NHS Foundation Trust
Submitted on 13/12/2019 at 12:46
Published on Care Opinion at 13:37


I apologise for the delay in responding to your comment left for Southern Health NHS Trust. We have had some technical problems.

I am sorry to read your experience was not positive, therefore we would like to invite you to contact the Complaints and Patient Experience Team on 02382311200 or email shft.patientexperience@nhs.net

Your feedback will be shared with the Team if this has been specified.

Many thanks

Nikki

Complaints and Patient Experience Team

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