"Brilliant Nutrition Team"

About: Victoria Hospital / Complex Nutrition Service/Dietetics

(as the patient),

The complex nutrition team are brilliant. They treat you like a whole person rather than just a collection of symptoms, taking personal and work circumstances into account when discussing treatment plans. They always discussed the options with me and made me feel part of the decision process which really helped to me tolerate and understand why some of the less pleasant procedures were necessary. That being said, they went out of their way to make everything as painless, and quick as possible. Their teamwork is also fantastic and the Complex Nutrition clinic appointments are attended by a dietician, the consultant & the specialist nutrition nurse involved in delivering the agreed treatment plans, so everyone (including the patient) leaves on the same page. The specialist nutrition nurse, Vicky, is absolutely brilliant - she makes herself available to patients and encourages her patients to contact her if they have any problems or questions. Vicky made a horrible few months much easier and less scary for me.

Responses

Response from Andrew Murray, Clinical Nurse Manager, Planned Care, NHS Fife

picture of Andrew Murray

Dear Tirabeth,

Thank you so much for your positive feedback. I will make sure this is shared with the nutrition team. It is great to hear that the communication and care you are experiencing is making your patient journey more comfortable.

Thank you again for your kind comments.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Vicki McLauchlan, Specialist Nurse, Complex Nutrition Service, Planned Care, NHS Fife

Thank you very very much for your kind comments.As you know I work as a small part of the bigger complex nutrition team and as you’ve kindly said, we all try to treat our patients as individuals with thought and respect and I’m really happy that you see and feel that. We do try to make sure each patient feels they are a valued member of our team and feel listened to and able to make choices with our support which are right for them.

Thank you once again

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
;