"Faultless"

I never leave reviews about anything but feel this deserves the time. It was very difficult to make the decision to end this pregnancy but felt confident that it was the right thing to do for all of us. I spoke to a very kind lady over the phone for my consultation who explained all my options and was given an appointment at the clinic in colchester to take the medical abortion pill. It was very clean, warm and friendly plus very discreet away from patients there for other reasons which was exactly what I needed!! The nurse there was amazing and so lovely she made me feel totally at ease. Unfortunately the medical pill was unsuccessful for me, the bleed I should have had never came, instead I had what was like a period. I had several phone conversations with various nurses on the 24 hour help line and each one was very kind, friendly and helpful. I was given an appointment at the clinic in buckhurst hill for a surgical abortion a week later and I must admit I was very nervous about having such an invasive procedure, I'm not good with anything like that!! From start to finish I was surrounded by very warm and friendly staff who were full of reassurance, from the receptionist to the surgeon and all the nurses in between FAULTLESS!! I was kept covered until I was put to sleep then woke up as if nothing had happened then given tea and biscuits and a pack of how to take care of myself over the next couple of weeks at home!! This is a very difficult time for everyone faced with this very difficult desicion and all involved from start to finish have been incredibly kind and caring. Amazing service from the Marie stopes team and a huge thank you for taking care of me so so well. Would highly recommend this service!!!