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"Rude dr"

About: South Birmingham Urgent Treatment Centre

I visited with my 4 year old son on a friday evening he was very unwell only waited 1 hour to be seen that was great it's when the dr said you come here a lot why it's not so much what was said it's how it was said I felt like I had to justify why I take my son there and a good job I did as he needed antibiotics I don't go there a lot I have taken my son about 8 times in 4 years and on most of the occasions he needed treatment I left feeling like a erratic mother that wastes drs time however this is not the case I'm furious as I cant get a appointment at my local drs so katie rd is my only other option and I would now feel very uncomfortable to go back

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Responses

Response from South Birmingham Urgent Treatment Centre 4 years ago
South Birmingham Urgent Treatment Centre
Submitted on 05/11/2019 at 10:59
Published on nhs.uk on 13/11/2019 at 18:37


I am sorry to hear that you did not have a satisfactory experience whilst visiting the South Birmingham GP Walk in Centre. Please get in touch with me via the Walk in Centre telephone number 0121-415-2095 so we can discuss this issue further.

Assistant Manager

South Birmingham GP Walk in Centre

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