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Care Opinion

Everything has been brilliant

Posted By Uhh145

"Everything has been brilliant"

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / Trauma & Orthopaedics (Wards 1 & 5)

(as a volunteer/advocate),

Ward 5

Everything has happened so quick everything has been brilliant I came from a and e within 2 hours I was admitted to a ward. The hostesses have helped me with my food as I have a problem with my hand. Doctors have explained everything to me. Nurses are great and run off their feet nothing is a bother to them. Cleaners are very polite and word hard. Soup and puddings are good. If you ask for water and ice it is brought to you.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 4 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 02/11/2019 at 09:31
Published on Care Opinion at 09:31

picture of Lise Axford

Dear Uhh145

Thank you for taking the time to share your experience and write such positive comments. I’m delighted to read that you were quickly assessed and admitted to the ward.

Staff work hard to ensure that different needs are addressed and it is lovely to hear that so many members of the team have made a difference to your care. I will ensure that your comments are shared with all team members.

Thank you again.

I hope you are making a good recovery and wish you all the best.

Lise

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