"Wonderful support"

About: St Lukes Hospice

(as a relative),

Thank you to everyone of you in the inpatient unit from the doctors, nurses, social workers, complementary therapy, physiotherapists, housekeeping and kitchen staff .

Thank you to the volunteers and the gardening staff .
You have all made a difference to the care my dad received when he was in St Lukes . Everyone we met in the unit showed our dad compassion, dignity. Dad received the best care ever .
As a family we were given wonderful support at such an uncertain and stressful time for the family.

 The whole team in the inpatient unit at St  Lukes have looked after us all  We have had laughter and tears during this journey, but we were always provided with reassurance and a smile. You can cry at St Lukes and somebody is there to give you a hug and a cup of tea.
You feel safe and reassured that you are in safe and caring hands.
The founder of the hospice Dame Cicsley Saunders  says “You matter because you are you, and you matter to the end of your life. We will do all we can not only help you die peacefully, but live until you die.”

Thank you all for looking after our dad and our family. 


Response from Clinical Quality Improvement Manager, St Lukes Hospice (Harrow & Brent) 8 months ago
Submitted on 28/01/2020 at 16:40
Published on Care Opinion on 29/01/2020 at 10:12

Thank you for your comment on the support your Dad and the whole family were given by the inpatient unit here at St Luke's. It is lovely to see you mention all the members of the team including kitchen staff, housekeeping and volunteers. This emphasises how so many different team members contribute to delivering care to patients and families at the hospice and the importance of team working.

At the hospice we always aspire to deliver dignified and compassionate care so it is wonderful to hear that we delivered.

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