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"Waiting times"

About: Forth Valley Royal Hospital / Gynaecology General practices in Forth Valley

(as the patient),

I was referred by my GP to gynaecology for abnormal heavy bleeding and on internal, a lump was found and they were unsure what it was. I then waited 15 weeks to be seen by gynaecology, having to go back to my GP in between for it to be chased up and for help as I was getting worse. Saw gynae and after an internal ultrasound was told I need investigative operation, endometrial biopsy and polypectomy via a hysteroscopy under general anaesthetic. I had my pre op on in September where I was informed the waiting times were good and I would be done soon. However after phoning last week to add myself to the cancellation list as my symptoms are getting worse I have now been told they are so far behind it will most likely be January before I’m seen which means it could be about 20 weeks from my gynae appointment, and a massive 35 weeks since my referral from GP.. I’m unsure where to go from here I struggle daily with pain and bleeding.

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Responses

Response from Gail Bell, Deputy Head of Midwifery, Women and Children, NHS Forth Valley 4 years ago
Gail Bell
Deputy Head of Midwifery, Women and Children,
NHS Forth Valley
Submitted on 04/11/2019 at 09:50
Published on Care Opinion at 09:50


Dear Poppyseed

Thank you for getting in touch. I am sorry to hear that you have not had a good experience of our service and appreciate the frustration and anxiety you will be going through waiting for your surgery date.

As Care Opinion is anonymous it is difficult to look in to your personal circumstances to see how we can help. If you would be happy to contact my colleague Helena Marshall who is the Department Manager for gynaecology to discuss your situation in more detail she may be able to answer your questions. She can be contacted on 01324 567663 or via email on helenamarshall@nhs.net.

I hope she will be able to provide the help and support you require.

Kind regards

Gail

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Poppyseed (the patient)

Hi Gail

Thank you for your prompt response it was helpful and I will contact Helena. I just want to say I haven’t had a bad experience at the hospital however just found myself in a situation of little info and not knowing where to go. Thanks again

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