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"I have nothing but good things to say about the..."

About: Woodhouse Hill Surgery

I find the Doctors very helpful. They listen, care and act. I have ongoing complex medical issues, physical and mental.

The staff are also supportive. I have had battles, which are ongoing for other parts of the NHS to actually provide the standard of care required and appropriate to my needs and reasonable expectations under Nice guidelines. The Doctors and there staff have always helped me and made me feel as if I actually matter and am more than just one of there numerous patients.

In times where it is hard to find anything like good customer service, particularly in the NHS it is fantastic to have the Woodhouse Hill Surgery actually caring and proactively helping.

It is easy to just moan about things and people who make the most noise are generally those with a gripe. I myself like to be 100% honest and open. Good service, as per what this Surgery provides to me should be celebrated and commended. Please continue with this level of service.

Thank you.

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Responses

Response from Woodhouse Hill Surgery 4 years ago
Woodhouse Hill Surgery
Submitted on 29/10/2019 at 11:41
Published on nhs.uk on 31/10/2019 at 09:55


Thank you for your feedback, which is much appreciated by the team who work hard to deliver outstanding customer service and a great patient experience. Please do not hesitate to contact us if you have any suggestions on how we can improve the service in the future.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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