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Cancellation short notice

Posted By Jannie

"Cancellation short notice"

About: Liverpool Heart and Chest Hospital NHS Trust HQ / Thoracic sugery

(as a parent/guardian),

My son's heart operation was cancelled literally as we were leaving for hospital. Myself husband and my sons partner all took time off work which we won't get back. They said was due to medical emergency. However we don't know when his operation will now be. The whole family are distressed 

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Responses

Response from Liverpool Heart and Chest Hospital NHS Trust HQ 4 years ago
Liverpool Heart and Chest Hospital NHS Trust HQ

Submitted on 20/11/2019 at 08:41
Published on nhs.uk at 11:29

Dear Jannie,

We're sorry to hear about your son's recent experience and your concerns about his cancellation and the distress this caused.

Whilst our clinical teams will be in contact with you directly, if you would like to discuss this with us further, we would be grateful if you could contact our Patient and Family Support Team on 0151 600 1517 or 1257. Thank you

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