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"Worst parking so far"

About: Worcestershire Acute Hospitals NHS Trust

The parking is beyond a joke. There are not enough bays and the one way system is dangerous. Traffic jams are common and while you are stuck an ambulance will come up behind you with its sirens and lights flashing but you have nowhere to go. The chances of being late for your appointment are very high and if you have even the slightest anxiety issues I would strongly recommend you use another hospital. It makes Disney land in school holidays look like a picnic. Can't believe how the NHS has managed to bungle this up.

Staff were great but it can't be a healthy work environment when every patient takes their anger out on them. The long term effects on staff and patients must be devastating, but because they can't be measured, no-one up the ladder cares.

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Responses

Response from Worcestershire Acute Hospitals NHS Trust 4 years ago
Worcestershire Acute Hospitals NHS Trust
Submitted on 28/10/2019 at 12:44
Published on nhs.uk on 30/10/2019 at 09:33


Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 43592.

Regards,

Patient Experience Team

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