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"My visit to the wound clinic"

About: Dewsbury Health Centre

(as a service user),

I attended Dewsbury Health Centre wound clinic last week. Helen the nurse in clinic was brilliant she did a Doppler and told me everything she was doing and why. I have a nasty wound on my left leg which she looked at she told me I needed a compression bandage because my circulation was bad. She was unable to put the bandage on because my Doppler had raised some concerns and my left calf was a lot bigger than my right which raised a concern I may have a DVT.

Helen said I would need to see the GP so he could refer me to the hospital for a test. I am lucky my practice is in the health centre so I was able to get an appointment later that day. The GP sent me to the hospital for the test the next morning it has come back clear so I will be able to see Helen again this week and have the compression bandages applied. I just wanted to feedback on how caring and kind Helen was and how she took the time to explain everything to me   she is a true professional and definitely knows Her stuff

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 4 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 24/10/2019 at 11:24
Published on Care Opinion at 11:24



Hi there

Thank you so much for sharing your feedback with us. I will make sure Helen and the team at Dewsbury Health Centre see the lovely things you've had to say. Helen be delighted to hear that you had such a positive experience and found her to be such a helpful and caring professional who takes the time to explain and reassure her patients, which is so important.

We are lucky to have an amazing team here and thank you again for taking the time to share your story.

Best wishes

Sarah

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