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"Outstanding staff"

About: Worcestershire Acute Hospitals NHS Trust

My father was admitted into the ICU in Worcester following a cardiac arrest. The care he received was nothing short of outstanding and whilst he inevitably deteriorated due to the oxygen starvation in the time it took to restart his very weak heart, he sadly pass away, but received no less than the best possible care from staff that were no less motivated to give their best quality attention and ensure dignity right up to the sad demise. Thank you Worcester ICU for your amazing service and care for my father.

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Responses

Response from Worcestershire Acute Hospitals NHS Trust 4 years ago
Worcestershire Acute Hospitals NHS Trust
Submitted on 28/10/2019 at 11:27
Published on nhs.uk on 29/10/2019 at 09:48


Mr Shutler,

Thank you for leaving us your feedback; please accept our condolences for your loss, and our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the ICU so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 43573.

Regards,

Patient Experience Team

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