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Very rude doctor

Story from nhs.uk

"Very rude doctor "

About: Leicester General Hospital

I came down to the hospital with severe abdominal pain after being told by my gp it was possibly appendicitis the nurses were lovely but when I had my inspection with a female doctor was told it was muscular and nothing serious when I asked if that would be causing me pain when trying to urinate she said that they would do a bladder scan a nurse attempted to do a scan even trying a second machine before asking the doctor for help who then came to try after a couple of attempts said that my bladder wasn’t full enough so they were unable to complete scan and then she said with all my checks they have spent about £1000 on me and won’t spend anymore time looking at me I suffer with a learning disability and struggled to understand some of what the doctor was saying and she made me feel very uncomfortable and unwelcome I hope I never have to attend the general hospital again

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Responses

Response from Leicester General Hospital 4 years ago
Leicester General Hospital

Submitted on 22/10/2019 at 11:05
Published on nhs.uk at 13:42

Dear Zara,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences in our hospitals.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to: Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Fax: 0116 258 8661

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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