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"Practice change "

About: Shifa Surgery

Although are providing good services, however would benefit from greater and better communication and not getting appointments mixed up of vulnerable patiences, this was particularly noticeable during flue and asthma clinic visits, on reflection physical changes are being made to eliminate access problems, further training of professionals would benefit the organizational. The recruitment of permanent Gps is needed specifically to service large population of the Asian and wider community

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Responses

Response from Shifa Surgery 4 years ago
Shifa Surgery
Submitted on 09/11/2019 at 10:55
Published on nhs.uk at 13:39


Thank you for your comment, the Practice is continually updating its processes and staff training to ensure patients are provided with the up to date care. We are also looking at our communication methods, should you have any suggestions, please ask to join our patient participation group. Thank you

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