This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Ward 24 were wonderful! "

About: York Hospital

First time ever to be admitted to hospital. I really didn’t know what to expect. I was admitted from GP from feeling unwell with Fever, very bad headache, high temperature and dizzy. They were doing all sort of test including lumbar puncture. A staff holds my hand and keep me talking which calm me down and doctors knows exactly what he’s doing. Blood test came back and my blood was highly infected so I was hook up with blood pressure monitor left arm and 2 IV drips right arm. I was absolutely terrify. On my first night somebody would checked up on me every 2 hours. I was suffering from headache and a staff would be there comforting me. In the morning I had diarrhoea as side affects from strong antibiotics. I was so scared and embarrassed. A staff calm me down and she said “ darling you’re sick. It happened. It’s fine and we’re going to look after you” I was moved to a side room. The staff made me feel so comfortable and relax. I also had doctor and his assistant from ward 34. I was told I had septicaemia. I was in there for a full week. Thank you to all the nurses, staff and doctors. I went in there thinking of the worst and I’m so grateful for everything they’ve done for me. Thank you.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lauren Rainer, Administrator, Patient Experience Team, York Teaching Hospitals NHS Foundation Trust 4 years ago
Lauren Rainer
Administrator, Patient Experience Team,
York Teaching Hospitals NHS Foundation Trust
Submitted on 25/10/2019 at 11:03
Published on Care Opinion at 11:03


Thank you for getting in touch and taking the time to let us know about your experience with us. I'm so pleased to hear that the staff were able to help you stay calm and supported you during an incredibly scary time. I hope you are recovering well at home and I will make sure to pass on your feedback to those involved in your care.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k