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"Not enough staff"

About: St Mary's Hospital (HQ) (London)

My mother had the misfortune of having to be admitted to one of the geriatric wards. Frighteningly short staffed especially at night. We didn’t want to leave her on her own but it was made clear that we had no option. The building was crumbling around us. We will make sure she is taken to another hospital next time.

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Responses

Response from St Mary's Hospital (HQ) 4 years ago
St Mary's Hospital (HQ)
Submitted on 21/10/2019 at 09:10
Published on nhs.uk at 13:53


Imperial College Healthcare NHS Trust is concerned about your posting on NHS Choices and wishes to apologise for the poor experience which you and your mother have had at St Mary’s Hospital. I have forwarded your posting to the service managers for the Elderly Medicine. We would really like to speak to you and be able to look into this further. Patient Advice and Liaison Service (PALS) can be contacted on either 0203 312 7777 or email imperial.pals@nhs.net

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