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"My experience of Health Care Services was great"

About: Ealing Hospital / Clinical Health Psychology

(as a service user),

My experience of Health Care Services was great at Ealing Hospital NHS - The staff were great. Everyone was helpful. The Mental Health - Work Rehab needs to improve. Please introduce more or new free courses for those with a mental illness.

Eg a Work Based NVQ level 1 in Business. Picture framing - a place to learn new skills is no longer available.

A free art based workshop or free drama /music group for those in the community.

Free Funded Courses

A weekly afternoon running group for those with a mental illness - again this could be based at Ealing Hospital or in a local Park. There is no longer work Rehab. This is an area that needs to be improved. Thank you for taking the time to read my experience. Free help with family law and access visits to children adopted and in care.

Better social workers.

Better Mental Health and Care Services in community and Ealing Hospital

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Responses

Response from Sara Kerry, Patient Experience Coordinator, Central Governance Team, West London NHS Trust 4 years ago
Sara Kerry
Patient Experience Coordinator, Central Governance Team,
West London NHS Trust
Submitted on 19/11/2019 at 15:22
Published on Care Opinion at 15:22


Dear Leokr98

Thank you for your feedback, it's great to hear that your experience of health services was great. It really boosts the staff morale to read these comments.

In relation to your suggestion about work rehab, I have provided a link below to the Recovery College's prospectus, they offer a training package that draws on the experiences and skills of people who have used mental health services and those who support them.

https://www.westlondon.nhs.uk/wp-content/uploads/2019/08/West-London-Recovery-College-prospectus-2019-revised.pdf

Best wishes

Sara Kerry

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