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"Fantastic Service with Amazing Staff"

About: Alexandra Hospital

I visited the Endoscopy department for a procedure. Greeted by a very pleasant receptionist this put me at ease immediately. I was taken into a room where the staff nurse was so attentive and extremely pleasant well groomed and professional. She explained everything so well and asked if any questions. I was then taken for the procedure by another two extremely pleasant nurses and introduced to my consultant. I was nervous but completely put at ease. My whole experience was amazing. I can only praise the whole team. Thank you

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Responses

Response from Alexandra Hospital 4 years ago
Alexandra Hospital
Submitted on 28/10/2019 at 12:21
Published on nhs.uk on 30/10/2019 at 18:07


Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff. If you require anything further you can contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733 - please quote the reference number 43584.

Regards,

Patient Experience Team

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