"I felt reassured and also safe"

I had to go to Leigh Infirmary today to have a tonsillectomy, being a young adult with little experience in a day surgery as a patient, it was quite daunting and nerve racking for me, however because of all the staff on Ward 3, especially Bev and Michelle, who were my main nurses for the day, I felt reassured and also safe, which was very important to me. 

I felt the day surgery practice was very organised and efficient and I was never left not knowing what was going on due to the constant and clear communication I received, this included all the ward nurses, theatre team, the anaesthetic team and also the surgeons. Every face was friendly and approachable and nothing was too much trouble, I truly appreciate how kind and professional all the staff who looked after me at Leigh infirmary were today, thanks a lot.