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"Really pleased with the service"

About: Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Community (County) Nottinghamshire Healthcare NHS Foundation Trust / Mental Health Services for Older People – Inpatient

(as a service user),

After a significant period of admission on Kingsley Ward following an episode of acute severe depression.  I was discharged home with the support of the IRIS team.  They have helped me cope with the transition from hospital to home and given me the confidence to return to normal activities.

They have given me time and enabled me to talk about the things I can remember and anxieties for the future.

I have been really pleased with the service offered.  They were responsive to my needs, adaptable with times and listened to my views.

thank you for your help.

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Responses

Response from Tony Wilde, Team Leader, Mansfield & Ashfield Intensive Recovery Intervention Service (IRIS), Nottinghamshire Healthcare NHS Foundation Trust 4 years ago
Tony Wilde
Team Leader, Mansfield & Ashfield Intensive Recovery Intervention Service (IRIS),
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 16/10/2019 at 16:08
Published on Care Opinion at 16:08


picture of Tony Wilde

Hello elephantph69, thank you so much for taking the time to post this comment. The whole team will be delighted to hear that you were so pleased with the service. This feedback is great for the staff to read and I promise to make sure they all hear about this. I will also share this with our colleagues on Kingsley ward, they will be equally delighted.

Wishing you all the luck in the world for the future

Tony, Team leader

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