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Fed up of appointment delays - life on hold

Posted By Utter letdown

"Fed up of appointment delays - life on hold"

About: The Walton Centre NHS Foundation Trust / Neurology

(as a service user),

I can relate to other stories. I am tired of fighting for timely review appointments. The latest is my neurologist says back in August 'see you in 3 months time's (I. e. beginning November). I ring central appointments team who inform me I will not be offered an appt until Jan/Feb in new year. I have had to give up work, and have a young family relying on me. I am further away than ever from returning to work and depressed as my life has been turned upside down.   No, the Walton centre is by no means outstanding in my care or lack of.

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Responses

Response from The Walton Centre NHS Foundation Trust 3 years ago
The Walton Centre NHS Foundation Trust

Submitted on 28/10/2020 at 15:43
Published on nhs.uk on 29/10/2020 at 13:21

We are grateful for you sharing your feedback with us, however, we are concerned to read about your experience. If you would like to speak with us, could you please contact our Patient Experience Team on 0151 556 3091/90 or by email to patientexperienceteam@thewaltoncentre.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Utter letdown (a service user)

The standard reply cannot help me. Symptoms worsened, poor or non existent care from this hospital. I thought I was at fault but I have talked to other people who feel similarly let down by their care at this hospital. Never leave the house now. I feel a burden to my family and state.

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