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Care Opinion

Our daughters Journey

Posted By Kinetix

"Our daughters Journey"

About: Borders General Hospital / Accident & Emergency Borders General Hospital / Maternity care

(as a parent/guardian),

From our first checkup with Aga, Anti natal classes with Mo (and others), 24 hour emergency call assistance with labor ward, right through to our labor experience from when we walked into the Borders general Hospital, emergency c-Section, ward 17 and our more recent post natal checkups with Martina. We felt a high level of professionalism and a warm and friendly environment.

We could write a story with each experience as each team member of the NHS created magical moments. 

A few regrets: 

>> We weren't able to remember all the NHS team names to personally highlight their efforts in taking care of us through out our journey.    

>> This is no major complaint, we wanted to satisfy our curious minds and asked if we could see the placenta after the operation, sadly it was already "sent away" before we could.

We are so blessed to have the NHS and will never take for granted the efforts of all the team members on a daily basis.

Side note. Not sure who to thank for the Baby box, another great initiative and the quality of the contents is phenomenal. makes you really fell proud to be in Scotland 

I hope this message travels to all involved as an inspiration to continue what they do best.    

Keep your positive ways,

All our best and heartfelt gratitude,

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Responses

Response from Claire Grieve, Interim Clinical Manager, Women & Children’s Services, NHS Borders 4 years ago
Claire Grieve
Interim Clinical Manager, Women & Children’s Services,
NHS Borders

Submitted on 19/10/2019 at 11:39
Published on Care Opinion at 11:39

Thank you so much Kinetix for such lovely feedback!

It’s lovely to hear such gratitude for the whole team - demonstrating we all work together to provide you with high quality holistic care.

I am so sorry you never had the opportunity to view your Placenta and I will be sure to feed that back to staff.

I will share this Lovely feedback with the whole team - such kind words - makes us very proud too 😊

I hope you are settling into family life and enjoying every moment with you’re new arrival!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Kinetix (a parent/guardian)

Hi Clair,

Thank you for your response and insuring that our message will be passed on.

We are settling well thank you and adoring every moment with her.

Kind regards,

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